Contact Manager

The Contact Manager allows you to specify which types of alerts you want to receive. It also allows you to specify how the system delivers them. We recommend that you assign a priority to each contact method.

These settings control which notifications the system sends to the server administrator. These settings use the contact methods that you select in the “Communication Type” tab. Each cPanel user can manage their own notification settings in cPanel’s “Contact Information” interface.

For more information on each of these notifications, go to https://go.cpanel.net/contactmanager.

To adjust the destination for each contact method, go to Basic cPanel & WHM Setup.

Type	Destination
Email	myemail@example.com	Edit
ICQ	None	Edit
Post to a URL	None	Edit
Pushbullet	None	Edit
Short Message Service (SMS)	None	Edit
Slack	None	Edit

	Alert Type	Importance	Alert List
	cPHulkd Notifications
	CloudLinux License Detected
	Offload Functionality to a Child Node Success
	Update Failures
	Scheduled Backup Will Start Soon
	cPanel Backup (legacy notification)
	cPHulkd Login Notifications This option will trigger no actions when cPHulkd is disabled.
	cPanel Update Failures
	Backup Transport Error This option indicates the system failed to transport the backup to the remote destination.
	MyDNS Zone Import Successful
	Digest Authentication Disabled Due to Account Rename
	DNSSEC key synchronization failure This option indicates that the system encountered an error during a DNSSEC key synchronization on the cPanel DNS cluster.
	User Disk Usage Warning
	Migrate PowerDNS configuration upon upgrade
	AutoSSL has installed a certificate successfully. This setting takes effect only when “Notify when AutoSSL has renewed a certificate successfully.” is enabled in WHM’s “Manage AutoSSL” interface.		Disabled
	AutoSSL has provisioned a new certificate for a dynamic DNS domain.
	Transfer Offloaded Functionality between Child Nodes Success
	Package Extension Name Conflicts
	Instant Message Failure
	Stuck Script
	Update Failure Due to Immutable Files
	Email Client Configuration
	Altered Cpanel Packages Check
	Horde Maintenance Notifications
	Notifications of Outdated Software
	Root Compromise Checks
	Transfer Offloaded Functionality from a Child Node Failure
	Exim Update Failures
	Account Unsuspensions
	Filesystem Quotas Ready
	Maximum Hourly Emails Exceeded
	cPanel & WHM End of Life Notice
	Generic Notifications
	Account Creation
	Notification of New Addon Domains
	Hostname’s SSL certificate expiring on a linked node
	DNS Cluster Error
	Service SSL Certificate Expires Soon This option indicates that a system service SSL certificate will expire within 20 days.
	SSHD Configuration Error
	Hostname conflicts with a cPanel user account
	Bandwidth Data Processing Timeout
	PHP-FPM Account is over quota.
	Dovecot Solr maintenance task errors. This option indicates that the system encountered an error during the Apache Solr maintenance task.
	Service SSL Certificate Expiration This option indicates that a system service SSL certificate is expired.
	Backup Successful
	Large Amount of Outbound Email Detected
	Lost Contact With DNS Cluster
	cPHulk Database Integrity Notices
	cPHulkd Brute Force
	Disk Usage Warnings
	Convert Addon Domain to Account Notifications
	System Log Approaches 2 GB
	Bandwidth File Conversion Disk Space Failure
	Script Terminated Due to Deprecated Call
	cPanel Backup
	IP Address DNS Check
	Transfer Offloaded Functionality between Child Nodes Failure
	Disk Integrity Check
	Local configuration template detected upon service upgrade
	Account Suspensions
	cPanel Backup Destination Disabled
	System Update Failures
	Backup Finished With Partial Failure This option indicates that the backup completed with errors.
	cPHulk Configuration Issues
	Reboot To Enable Filesystem Quotas Reminder
	dbindex Cache File Out of Date
	AutoSSL has renewed a certificate, but the new certificate lacks one or more of the website’s domains. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks one or more of the website’s domains.” is enabled in WHM’s “Manage AutoSSL” interface.
	Filesystem quotas are currently broken.
	Greylist System Changes
	MyDNS Zone Import In Progress
	Mail Server Out of Memory
	Corrupt Database Tables
	Backup Delayed This option indicates that the backup process continues to run after 16 hours.
	Kernel Crash Check
	AutoSSL has deferred normal certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL defers certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
	ClamAV Upgrade Changes
	Service failures (ChkServd)
	MyDNS Zone Import Failure
	User Disabled Two-Factor Authentication
	Uncategorized Notifications
	Account Removal
	cPanel Configuration Checks
	queueprocd Critical Errors
	Account Upgrades/Downgrades
	Remote MySQL Connection Failure
	EasyApache Configuration
	Security Advisor State Change
	AppConfig Registration Notifications
	Stalled Statistics and Bandwidth Process Notifications
	DNS Resolver Performance Issues
	Update Version Blocker
	AutoSSL cannot request a certificate because all of the website’s domains have failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL cannot request a certificate because all domains on the website have failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
	Hostname Change Notifications
	Stats and Bandwidth Processing Errors
	Invalid Hostname For Main IP Address
	Update Blocker - Service Deprecation Notice
	EasyApache 4 template updated
	Conversion of cpupdate.conf Settings to local.versions (legacy notification)
	Conversion of cpupdate.conf settings to local.versions
	Bandwidth Limits This option will trigger no actions when the Tweak Setting “Send bandwidth limit notification emails” has been disabled.
	Forced Disable of Digest Auth
	AutoSSL has renewed a certificate, but the new certificate lacks at least one domain that the previous certificate secured. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks at least one domain that the previous certificate secured.” is enabled in WHM’s “Manage AutoSSL” interface.
	Upgrade Required - Service Is Outdated
	Installation of purchased SSL certificates This option indicates that an SSL certificate purchased via the SSL/TLS Wizard has been installed.
	Transfer Offloaded Functionality from a Child Node Success
	NSD DNS Zones Corrupted
	Remote MySQL Server Notifications
	cPanel Backup Destination Disabled (legacy notification)
	EasyApache 4 conflict removed
	cPanel service SSL certificate warnings This option indicates that a warning was generated while checking the cPanel service SSL certificates.
	Invalid Domains
	Outgoing Email Threshold Exceeded
	System Out of Memory
	Notices concerning goods and services purchased via the cPanel Market
	Stalled Process Notifications
	Backup Failed To Finish This option indicates that the backup failed.
	User Enabled Two-Factor Authentication
	Initial Website Creation
	Hung Service Checks
	Offload Functionality to a Child Node Failure
	SSL certificates expiring This option indicates that a non-AutoSSL certificate will expire soon.
	Horde Table Conversion Failure
	Unmonitored Services
	AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation), and the certificate is not yet in the renewal period. This setting takes effect only when “Notify when AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
	Legacy EA3 RPMs Installed List
	cPanel Account Password
	Installation of purchased WHM Plugins.